Healthcare PBM Account Manager | Client Success & Ops

CVS Health; Atlanta (GA); In loco; USD 44.000 - 102.000; Tempo pieno

Descrizione del lavoro

CVS Health is seeking an Account Manager to serve as the primary liaison for clients, overseeing PBM operations and coordinating between clients and cross-functional teams. The role emphasizes accuracy, responsiveness, reliability, and professional client service.

Travel up to 20% is required; a Bachelor’s degree or equivalent work experience is expected, with healthcare/insurance experience, including Medicaid/Medicare familiarity.

Competenze

• 4 years of experience in a client services-based environment or previous account management experience.
• Prior Healthcare experience managing insurance, healthcare, or benefit accounts.
• Experience with Medicaid, Commercial, and/or Medicare Part D Plans.
• Bachelor’s Degree or equivalent work experience required.

Mansioni

• Managing the resolution status of routine to complex requests related to our clients' business requirements.
• Driving Practical & Creative Solutions - Critically thinking about complex situations to find optimal outcome.
• Work within Deadlines and Client Guarantees.
• Drive resolution within a timely manner and ensure that all Client Performance Guarantees are met.

Conoscenze

Client services

Healthcare experience

Medicaid/Medicare

Formazione

Bachelor’s Degree

Descrizione del lavoro

CVS Health is seeking an Account Manager to serve as the primary liaison for clients, overseeing PBM operations and coordinating between clients and cross-functional teams. The role emphasizes accuracy, responsiveness, reliability, and professional client service.

Travel up to 20% is required; a Bachelor’s degree or equivalent work experience is expected, with healthcare/insurance experience, including Medicaid/Medicare familiarity.