Healthcare Account Manager, PBM & Client Solutions

CVS Health; Sioux Center (IA); On-site; USD 44,000 - 102,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health in the United States is seeking an Account Manager to serve as the main point of contact for clients and oversee day-to-day PBM operations. You will liaise between clients and internal teams to ensure timely and accurate delivery of requests, while building strong relationships with key stakeholders.

The role requires excellent communication, organizational, and problem-solving skills, travel up to 20%, and a Bachelor's degree or equivalent work experience.

Qualifications

• 4 years of client services or account management experience.
• Strong interpersonal communication skills.
• Ability to work with cross-functional teams and meet deadlines.

Responsibilities

• Serve as the main client contact and oversee day-to-day PBM operations.
• Act as liaison between clients and internal teams to ensure timely, accurate delivery of requests.
• Build and maintain long-lasting relationships with key stakeholders.
• Track issues, drive resolutions, and ensure client performance guarantees are met.

Skills

Client services experience

Organizational skills

Verbal & written communication

Problem solving

Camera presence

Education

Bachelor's Degree or equivalent

Job description

CVS Health in the United States is seeking an Account Manager to serve as the main point of contact for clients and oversee day-to-day PBM operations. You will liaise between clients and internal teams to ensure timely and accurate delivery of requests, while building strong relationships with key stakeholders.

The role requires excellent communication, organizational, and problem-solving skills, travel up to 20%, and a Bachelor's degree or equivalent work experience.