Healthcare PBM Account Manager — Client Success & Solutions

CVS Health; Bozeman (MT); On-site; USD 44,000 - 102,000; Full time

Job summary

CVS Health is seeking an Account Manager to serve as the primary contact for clients and oversee day-to-day PBM operations. You will liaise between clients and cross-functional teams to ensure timely fulfillment of requests, while delivering professional, accurate service and building long-lasting relationships with key stakeholders.

The role requires strong communication, organizational, and problem-solving skills, with travel up to 20%.

Qualifications

• 4 years of client services or account management experience.
• Excellent organizational skills.
• Excellent verbal and written interpersonal communication skills.
• Strong problem solving and critical thinking skills.
• Able to be on camera for meetings with reliable attendance.

Responsibilities

• Issue tracking – engage internal departments and client resources to resolve issues and provide routine updates.
• Drive practical and creative solutions to complex situations.
• Engage internal or client resources to drive issue resolution.
• Work within deadlines and ensure client performance guarantees are met.

Skills

On-camera communication

Organizational skills

Verbal & written communication

Problem solving

Education

Bachelor’s degree

Job description

CVS Health is seeking an Account Manager to serve as the primary contact for clients and oversee day-to-day PBM operations. You will liaise between clients and cross-functional teams to ensure timely fulfillment of requests, while delivering professional, accurate service and building long-lasting relationships with key stakeholders.

The role requires strong communication, organizational, and problem-solving skills, with travel up to 20%.