Healthcare Account Manager & Client Liaison

CVS Health; Montpelier (VT); Sur place; USD 44 000 - 102 000; Plein temps

Résumé du poste

CVS Health is seeking an Account Manager to oversee client PBM operations and serve as the primary liaison between clients and cross-functional teams. You will ensure timely delivery of client requests, maintain strong relationships, and uphold high standards of accuracy, responsiveness, reliability, and professionalism in every interaction.

The role requires travel up to 20% and a Bachelor’s degree or equivalent experience.

Qualifications

• 4 years of experience in a client services-based environment or previous account management experience.
• Excellent organizational skills.
• Excellent verbal and written interpersonal communication skills.
• Strong problem solving and critical thinking skills.
• Able to be on camera for meetings with reliable attendance.

Responsabilités

• Track issues, coordinating with internal and client resources to resolve them and provide updates.
• Develop practical and creative solutions to complex client issues.
• Engage appropriate resources to drive issue resolution.
• Meet deadlines and client guarantees.

Connaissances

Account management

Client service

Communication

Organizational skills

Problem solving

On-camera meetings

Formation

Bachelor’s Degree or equivalent experience

Description du poste

CVS Health is seeking an Account Manager to oversee client PBM operations and serve as the primary liaison between clients and cross-functional teams. You will ensure timely delivery of client requests, maintain strong relationships, and uphold high standards of accuracy, responsiveness, reliability, and professionalism in every interaction.

The role requires travel up to 20% and a Bachelor’s degree or equivalent experience.