Healthcare Account Manager & Analyst – Client Solutions

CVS Health; Nashville (TN); On-site; USD 44,000 - 102,000; Full time

Job summary

CVS Health in Nashville is seeking an Account Manager who will serve as the client’s main point of contact for monitoring day-to-day PBM operations and ensuring timely, accurate delivery of client requests. You will coordinate with cross-functional teams to build long-lasting relationships with key stakeholders.

Strong communication, organization, and problem-solving skills are essential, with up to 20% travel.

Qualifications

• 4 years of experience in a client services-based environment or account management.
• Strong organizational and communication skills.
• Ability to collaborate with cross-functional teams and stakeholders.
• Willingness to travel up to 20%.

Responsibilities

• Serve as the client’s main point of contact and oversee day-to-day PBM operations.
• Coordinate with cross-functional teams to ensure timely and accurate delivery of client requests.
• Track issues and drive resolutions while communicating status to clients.
• Ensure adherence to client performance guarantees and professional standards.

Skills

Client services experience

Organization

Interpersonal communication

Problem solving

On-camera attendance

Education

Bachelor’s Degree or equivalent

Job description

CVS Health in Nashville is seeking an Account Manager who will serve as the client’s main point of contact for monitoring day-to-day PBM operations and ensuring timely, accurate delivery of client requests. You will coordinate with cross-functional teams to build long-lasting relationships with key stakeholders.

Strong communication, organization, and problem-solving skills are essential, with up to 20% travel.