Healthcare Access & Scheduling Specialist

US Department of Veterans Affairs; Scottsdale (AZ); Presencial; USD 42.000 - 56.000; Jornada completa

Descripción de la vacante

US Department of Veterans Affairs in Phoenix, AZ, seeks an Advanced Medical Support Assistant (AMSA) to provide specialized administrative patient support within the Northeast Phoenix VA Clinic in Scottsdale. This role supports interdisciplinary care delivery and coordinates clinic schedules to ensure timely patient access. Requires a high school diploma or GED and U.S.

citizenship. The AMSA engages with clinicians, manages secure messaging, and contributes to team priorities and patient

Formación

• Collaboration with a wide range of clinicians across disciplines.
• Ability to set priorities and meet deadlines.
• Clear communication with internal and external customers.
• Working knowledge of health care processes and patient access to care.
• Familiarity with medical terminology.

Responsabilidades

• Provide administrative support within an interdisciplinary coordinated care delivery model.
• Coordinate clinic scheduling and patient communications.
• Assist with patient records, messages, and follow-up tasks.
• Support team huddles and care coordination activities.
• Enter information into electronic records and verify readiness for visits.

Conocimientos

Collaboration

Prioritization

Communication

Healthcare processes

Medical terminology

Educación

High school diploma / GED

Descripción del empleo

US Department of Veterans Affairs in Phoenix, AZ, seeks an Advanced Medical Support Assistant (AMSA) to provide specialized administrative patient support within the Northeast Phoenix VA Clinic in Scottsdale. This role supports interdisciplinary care delivery and coordinates clinic schedules to ensure timely patient access. Requires a high school diploma or GED and U.S.

citizenship. The AMSA engages with clinicians, manages secure messaging, and contributes to team priorities and patient