Patient Access & Care Coordination Specialist

US-Department-of-Veterans-Affair; Bartlesville (OK); On-site; USD 42,000 - 56,000; Full time

Job summary

The Advanced Medical Support Assistant (AMSA) at the US Department of Veterans Affairs provides administrative and customer service support to Veterans and healthcare teams. Duties include scheduling appointments, processing consults, coordinating VA and community care, maintaining patient records, verifying demographic and insurance information, and ensuring timely access to quality care.

Applicants pending completion of education or licensure may be referred and tentatively selected but cannot

Qualifications

• US citizenship required.
• High school diploma, GED, or equivalent.
• English language proficiency in speaking and writing.

Responsibilities

• Schedule appointments and process consults.
• Coordinate VA and community care.
• Maintain patient records and verify demographics/insurance.
• Ensure timely access to quality care.

Skills

Appointment scheduling

Customer service

Care coordination

Medical terminology

Documentation

Education

High school diploma / GED

Job description

The Advanced Medical Support Assistant (AMSA) at the US Department of Veterans Affairs provides administrative and customer service support to Veterans and healthcare teams. Duties include scheduling appointments, processing consults, coordinating VA and community care, maintaining patient records, verifying demographic and insurance information, and ensuring timely access to quality care.

Applicants pending completion of education or licensure may be referred and tentatively selected but cannot