Health Plan Outreach & Data Coordination Specialist

CVS Health; United States; À distance; USD 29 000 - 51 000; Plein temps

Avantages offerts par ce poste

Medical coverage

Dental coverage

Vision coverage

Paid time off

Résumé du poste

CVS Health in the United States is seeking a dedicated professional to coordinate member outreach across Medicaid or Medicare populations. The role focuses on helping members use health plan benefits, access clinically important services, and improve health outcomes through proactive communication in person, by phone, and in writing.

You will support HEDIS data collection and record abstraction, ensure accurate medical records, and contribute to regulatory and contractual requirements.

Qualifications

• 2+ years of member outreach in Medicaid/Medicare contexts.
• Respond to member inquiries in person, by phone, and in writing.
• Experience with HEDIS data collection and regulatory requirements.
• 1+ years of customer service or call center experience.

Responsabilités

• Coordinate member outreach to promote plan benefits and services.
• Support medical record capture and data abstraction for HEDIS.
• Assist with data analysis and reporting to improve outcomes.

Connaissances

Member outreach

Data handling

Customer service

Call center

MS Office

Excel

Formation

High School Diploma

Bachelor's Degree (preferred)

Outils

QuickBase

QNXT

Description du poste

CVS Health in the United States is seeking a dedicated professional to coordinate member outreach across Medicaid or Medicare populations. The role focuses on helping members use health plan benefits, access clinically important services, and improve health outcomes through proactive communication in person, by phone, and in writing.

You will support HEDIS data collection and record abstraction, ensure accurate medical records, and contribute to regulatory and contractual requirements.