Health Plan Outreach & Analytics Coordinator

CVSHealth; Oklahoma; On-site; USD 29,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Retirement savings plan

Paid time off

Job summary

CVS Health is seeking a mission‑driven outreach specialist to help Medicaid and Medicare members maximize benefits and improve health outcomes. You will respond to inquiries in person, by phone, and in writing, supporting HEDIS data collection and regulatory initiatives.

The role emphasizes accuracy, data handling, and collaboration with cross‑functional teams. A high school diploma is required, with a Bachelor's preferred, and 40 hours per week.

Qualifications

• 2+ years’ member outreach, health care marketing, and/or other health education experience.
• 1+ years of customer service or call center experience
• 1+ years of experience working with data
• Ability to work independently with a high attention to details
• Exceptional verbal and written communication skills
• 2+ years’ experience using MS Office Suite: Teams, Outlook, Word, Excel

Responsibilities

• Coordinate member outreach to ensure effective use of health plan benefits.
• Support HEDIS quality initiatives and regulatory requirements.
• Assist with medical record capture for HEDIS review.
• Respond to member inquiries in person, by phone, and in writing.
• Work within Medicaid/Medicare populations.

Skills

Verbal communication

Written communication

Attention to detail

Independence

MS Office

Education

High School Diploma

Bachelor's Degree

Tools

QuickBase

QNXT

Job description

CVS Health is seeking a mission‑driven outreach specialist to help Medicaid and Medicare members maximize benefits and improve health outcomes. You will respond to inquiries in person, by phone, and in writing, supporting HEDIS data collection and regulatory initiatives.

The role emphasizes accuracy, data handling, and collaboration with cross‑functional teams. A high school diploma is required, with a Bachelor's preferred, and 40 hours per week.