Remote Health Outreach & Data Analyst

CVS Health; Louisiana; Remote; USD 29,000 - 51,000; Full time

Job summary

CVS Health is hiring an Analyst, Outreach Coordinator to support Medicaid/Medicare member outreach and improve health outcomes. You will answer inquiries, help with clinical services and assist with HEDIS data collection and regulatory tasks.

The role emphasizes accuracy, independence, and clear written and verbal communication. The position offers full-time remote work from Louisiana with a 40-hour work week and eligibility for CVS Health bonuses.

Qualifications

• 2+ years of member outreach, health care marketing or health education experience.
• 1+ years of customer service or call center experience.
• 1+ years of experience working with data and MS Office Suite.

Responsibilities

• Coordinate member outreach to promote use of health plan benefits.
• Respond to member inquiries in person, by phone and in writing.
• Support HEDIS quality initiatives and regulatory requirements.
• Assist with medical record capture for HEDIS review.

Skills

Member outreach

Customer service

Data analysis

Attention to detail

Verbal communication

Written communication

MS Office

Education

High School Diploma

Bachelor's Degree

Tools

QuickBase

QNXT

Project management software

Job description

CVS Health is hiring an Analyst, Outreach Coordinator to support Medicaid/Medicare member outreach and improve health outcomes. You will answer inquiries, help with clinical services and assist with HEDIS data collection and regulatory tasks.

The role emphasizes accuracy, independence, and clear written and verbal communication. The position offers full-time remote work from Louisiana with a 40-hour work week and eligibility for CVS Health bonuses.