Head of Workplace Experience & Office Operations

Pereira O'Dell; New York (NY); Sur place; USD 60 000 - 75 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

401(k) with company match

Disability and life & AD&D insurance

HSA and FSA

Résumé du poste

Pereira O'Dell is seeking an Experience Manager to create a welcoming, efficient, and engaging workplace in our New York City headquarters. You will be the first point of contact for employees, clients, candidates, and guests, shaping our agency culture and ensuring smooth daily operations.

You will oversee facilities, vendor relationships, in-office events, onboarding/offboarding, IT support, and executive collaboration, while maintaining discretion with confidential information.

Qualifications

• Hospitality-minded and service-first mentality.
• Highly organized with attention to detail.
• Proactive problem-solver able to anticipate needs.
• Strong verbal and written communication skills.
• Operationally savvy with facilities, vendors, and logistics.
• Tech-friendly with familiarity with Slack, Google Workspace, and Zoom.
• Collaborative and adaptable across departments.
• Hands-on and accountable for tasks and projects.
• Professional and discreet with confidential information.

Responsabilités

• Serve as face of the office, manage reception, greet visitors, and coordinate guest needs.
• Oversee daily facilities operations, HVAC, safety, and building management.
• Manage office operations, supplies, equipment, and shared systems.
• Source and manage office vendors, contracts, and service records.
• Plan and execute in-office events and culture initiatives.
• Provide executive support to leadership and assist partner agencies.
• Support onboarding/offboarding, IT readiness, and equipment management.
• Promote health, safety, and security procedures.
• Identify opportunities to improve the office experience and lead initiatives.

Connaissances

Hospitality

Organization

Problem solving

Communication

Operations

Tech tools

Collaboration

Hands-on

Discretion

Outils

Slack

Google Workspace

Zoom

Description du poste

Pereira O'Dell is seeking an Experience Manager to create a welcoming, efficient, and engaging workplace in our New York City headquarters. You will be the first point of contact for employees, clients, candidates, and guests, shaping our agency culture and ensuring smooth daily operations.

You will oversee facilities, vendor relationships, in-office events, onboarding/offboarding, IT support, and executive collaboration, while maintaining discretion with confidential information.