Head of Technical Account Management, Cybersecurity & DLP

Planet Green Holdings; Washington (District of Columbia); Remote; USD 180,000 - 240,000; Full time

Job summary

Planet Green Holdings is seeking a Director of Technical Account Management, Customer Success for its DLP AI cybersecurity platform. You will lead global onboarding, drive policy adoption, and translate real-world risk into product enhancements, delivering measurable ROI for CISOs and security teams.

The role blends strategic leadership with hands-on engagement, guiding a high-impact team toward multi-year deployments and enterprise success in a remote US context.

Qualifications

• Regex and ML-based policy tuning experience.
• Experience briefing CISOs and executives.
• Onboarding and policy enforcement experience.

Responsibilities

• Master the DLP AI Engine with regex, ML classification and analytics.
• Orchestrate onboarding campaigns to get DLP AI live within 30 days.
• Run a SOC-like dashboard to monitor policy adoption and prevent churn.
• Feed the roadmap with frontline intel to ship zero-day defenses.
• Coach and scale a cybersecurity success team.
• Triage incidents with Engineering to close gaps.
• Travel up to 30% for workshops and pilot deployments.

Skills

Regex

ML classification

Behavioral analytics

CISO communication

Policy tuning

Tools

Postman

Job description

Planet Green Holdings is seeking a Director of Technical Account Management, Customer Success for its DLP AI cybersecurity platform. You will lead global onboarding, drive policy adoption, and translate real-world risk into product enhancements, delivering measurable ROI for CISOs and security teams.

The role blends strategic leadership with hands-on engagement, guiding a high-impact team toward multi-year deployments and enterprise success in a remote US context.