Head of Staffing Operations & Workforce Analytics

Star Pediatric Home Care; Evesham Township (NJ); Hybrid; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Wellness program

401k after 6 months

Job summary

Star Pediatrics is seeking a Staffing Operations Leader to lead a team of Staffing Coordinators and optimize nurse utilization. You will analyze data, develop forecasting models, and create dashboards to drive data-driven decisions across Nursing Operations and Talent Acquisition.

You will collaborate with Clinical Leadership, Operations, and other teams to address workforce supply and demand, drive productivity, and elevate service delivery. Bachelor’s degree required.

Qualifications

• 3 years of people management experience within the healthcare industry.
• Demonstrated success using data analytics forecasting and operational reporting to drive business decisions and improve outcomes
• Experience developing and monitoring KPIs dashboards forecasts and performance reporting
• Advanced proficiency with workforce management systems scheduling platforms CRM systems reporting tools and operational technology
• Excellent communication and stakeholder management skills with the ability to influence and collaborate across multiple departments

Responsibilities

• Lead and develop Staffing Coordinators to match nurses with patient needs and ensure continuity of care.
• Drive workforce planning capacity management and staffing optimization strategies to maximize nurse utilization and minimize open patient care hours.
• Analyze staffing workforce and operational data to identify trends gaps risks and opportunities for improvement.
• Develop forecasting models dashboards KPIs and reporting tools that support data driven decision making.
• Partner closely with Nursing Operations Clinical Leadership Talent Acquisition and Operations teams to proactively address workforce supply and patient demand.
• Identify process inefficiencies and lead operational improvement initiatives that increase productivity scalability and service delivery performance.
• Establish accountability measures and performance standards for staffing operations.
• Optimize workflows technology utilization and workforce management practices to improve overall operational effectiveness.
• Monitor staffing performance metrics and implement action plans to improve coverage responsiveness and utilization.
• Support strategic initiatives related to growth workforce planning capacity forecasting and operational excellence.

Skills

People management

Team leadership

Data analytics

Forecasting

Operational reporting

KPI dashboards

Workforce optimization

Scheduling platforms

CRM systems

Operational technology

Stakeholder management

Education

Bachelor's degree

Tools

Workforce management systems

Scheduling platforms

CRM systems

Reporting tools

Operational technology

Job description

Star Pediatrics is seeking a Staffing Operations Leader to lead a team of Staffing Coordinators and optimize nurse utilization. You will analyze data, develop forecasting models, and create dashboards to drive data-driven decisions across Nursing Operations and Talent Acquisition.

You will collaborate with Clinical Leadership, Operations, and other teams to address workforce supply and demand, drive productivity, and elevate service delivery. Bachelor’s degree required.