Head of Staffing Operations & Workforce Analytics

Star Pediatric Home Care; Waterford (CT); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401k after 6 months

Paid time off

Job summary

Star Pediatrics is seeking a Healthcare Workforce Manager to lead a team of Staffing Coordinators and align nurse resources with patient needs across our Mount Laurel, Howell, and Saddle Brook offices.

You will drive forecasting, capacity planning, and performance reporting using data analytics to improve coverage, reduce gaps, and enhance service delivery, while collaborating with Nursing Operations, Talent Acquisition, and Clinical Leadership.

Qualifications

• 3 years of people management experience within the healthcare industry.
• Proven experience leading teams with measurable performance goals accountability metrics and performance improvement initiatives
• Demonstrated success using data analytics forecasting and operational reporting to drive business decisions and improve outcomes
• Experience optimizing workforce utilization reducing service gaps improving staffing coverage or increasing operational efficiency
• Strong analytical and problem solving skills with the ability to interpret complex operational data and translate findings into actionable solutions
• Experience developing and monitoring KPIs dashboards forecasts and performance reporting
• Advanced proficiency with workforce management systems scheduling platforms CRM systems reporting tools and operational technology
• Excellent communication and stakeholder management skills with the ability to influence and collaborate across multiple departments
• Must reside in New Jersey and be able to travel regularly between our Mount Laurel Howell and Saddle Brook offices

Responsibilities

• Lead and develop Staffing Coordinators to match nurses with patient needs
• Drive workforce planning and staffing optimization to maximize nurse utilization
• Analyze staffing data to identify trends gaps risks and opportunities
• Develop forecasting models, dashboards, KPIs, and reporting tools
• Collaborate with Nursing Operations, Clinical Leadership, Talent Acquisition, and Operations
• Identify process inefficiencies and lead improvement initiatives
• Establish accountability measures and performance standards for staffing operations
• Optimize workflows and technology to improve operational effectiveness
• Monitor staffing performance metrics and implement action plans
• Support strategic growth, capacity planning, and operational excellence

Skills

People management

Data analytics

Forecasting

Operational reporting

KPI dashboards

Stakeholder management

Communication

Analytical thinking

Education

Bachelor's degree

Tools

Workforce management systems

Scheduling platforms

CRM systems

Reporting tools

Operational technology

Job description

Star Pediatrics is seeking a Healthcare Workforce Manager to lead a team of Staffing Coordinators and align nurse resources with patient needs across our Mount Laurel, Howell, and Saddle Brook offices.

You will drive forecasting, capacity planning, and performance reporting using data analytics to improve coverage, reduce gaps, and enhance service delivery, while collaborating with Nursing Operations, Talent Acquisition, and Clinical Leadership.