Head of Solutions Engineering, AI-Driven Enterprise

Serval; San Francisco (CA); On-site; USD 300,000 - 350,000; Full time

Benefits offered by this job

Equity

Competitive compensation

Job summary

Serval is hiring a leader to build and own the Solutions Engineering function. You will define strategy, hiring standards, and the technical motion that converts IT and security buyers into customers.

You'll start hands-on while growing a team of technical sellers, setting demo standards, evaluation frameworks, and enablement. Partner with founders and GTM to shape the roadmap and growth.

Qualifications

• 10+ years in solutions engineering or pre-sales at a high-growth B2B software company.
• 2+ years leading a Solutions Engineering Organization.

Responsibilities

• Own and define Solutions Engineering strategy, playbooks, and hiring plan.
• Hire, manage, and develop the SE team from the ground up.
• Serve as player-coach on key technical deals and build scalable processes.
• Create demo environments, reference architectures, and evaluation frameworks.
• Define sales motion and value-based use cases with leadership feedback.

Skills

Leadership

Strategic deal closing

Pre-sales expertise

Executive communication

Security & IT governance

Tools

Demo environments

Evaluation frameworks

Enablement programs

Job description

Serval is hiring a leader to build and own the Solutions Engineering function. You will define strategy, hiring standards, and the technical motion that converts IT and security buyers into customers.

You'll start hands-on while growing a team of technical sellers, setting demo standards, evaluation frameworks, and enablement. Partner with founders and GTM to shape the roadmap and growth.