Head of Solutions Consulting – AI‑Driven Growth

PagerDuty; Montpelier (VT); Híbrido; USD 215.000 - 296.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Comprehensive benefits package

Flexible work arrangements

Company equity

ESPP program

Retirement plan

Generous paid vacation

Descripción de la vacante

PagerDuty, Inc. seeks a Senior Director, Solutions Consulting to lead North America Solution Consulting and Value Engineering, spanning architects, demo engineers, and value engineers across Strategic, Enterprise, Commercial, and Architecture segments.

You will build scalable systems and playbooks to raise our sales effectiveness and drive revenue growth. You will own the full customer journey, partnering with Sales and Customer Revenue leadership to protect and grow net revenue retention,

Formación

• 10+ years in technical sales with at least 3 years in a senior-level people management role.
• Strategic leadership with revenue-generation responsibility across diverse customers and technologies.
• Technical proficiency with SaaS/Cloud, IT operations, APIs and observability or incident management tooling.
• Strong analytical and problem-solving skills with clear executive-level communication.

Responsabilidades

• Define and lead the North America Solution Consulting & Value Engineering org, including architects, demo engineers, and value engineers.
• Partner with Sales, Product, and Customer Revenue leadership to influence product direction, customer success, and net revenue retention.
• Build scalable systems and playbooks, establish a Global Center of Excellence for demo engineering standards and POV frameworks.
• Hire and develop top talent; coach and mentor team members for career growth.
• Drive creative solutions with Sales and Customer Success to optimize effectiveness and efficiency.
• Own the full customer journey, protect and grow net revenue retention, and surface expansion opportunities.
• Develop AI-powered tools and automation to scale repeatable sales motions and reduce operating costs.

Conocimientos

Technical sales

Strategic leadership

Cloud tech

Problem solving

Communication

Metrics oriented

Global leadership

Executive presence

Herramientas

MEDDPICC

Descripción del empleo

PagerDuty, Inc. seeks a Senior Director, Solutions Consulting to lead North America Solution Consulting and Value Engineering, spanning architects, demo engineers, and value engineers across Strategic, Enterprise, Commercial, and Architecture segments.

You will build scalable systems and playbooks to raise our sales effectiveness and drive revenue growth. You will own the full customer journey, partnering with Sales and Customer Revenue leadership to protect and grow net revenue retention,