Head of Luxury Sales Experience

Saks Fifth Avenue Llc; Beverly Hills (CA); On-site; USD 126,000 - 157,000; Full time

Benefits offered by this job

Employee discount

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Disability insurance

Job summary

Neiman Marcus, a premier luxury retailer, seeks a Director of Sales Experience to drive selling programs and customer-focused experiences across the store. You will lead senior teams, partner with departments, and align initiatives with executive leadership.

The role requires a proven leadership track in luxury fashion, cross-functional collaboration, and exceptional communication. On-site throughout our stores, with comprehensive benefits and career growth opportunities.

Qualifications

• 10+ years in luxury retail leadership and strategy.
• Proven track record of managing senior teams and achieving results.
• Experience collaborating across corporate functions and with partners.
• Strong communication skills at executive level.
• Proficiency with MS Office suite and analytics.

Responsibilities

• Oversee sales programs and adoption across departments.
• Lead team toward goals and maintain a customer-focused experience.
• Partner with diverse stakeholders to drive store strategy and results.
• Support Store GM and participate in leadership discussions.
• Analyze customer behavior and adjust processes to standards.

Skills

Luxury retail experience

Senior management

Leadership coaching

Cross-functional collaboration

Executive communication

MS Office

Project leadership

Client development

Tools

MS Office

Job description

Neiman Marcus, a premier luxury retailer, seeks a Director of Sales Experience to drive selling programs and customer-focused experiences across the store. You will lead senior teams, partner with departments, and align initiatives with executive leadership.

The role requires a proven leadership track in luxury fashion, cross-functional collaboration, and exceptional communication. On-site throughout our stores, with comprehensive benefits and career growth opportunities.