Luxury Designer Apparel Sales Leader

060 SAKS & CO LLC; Chicago, Los Alamos (IL, NM); On-site; USD 78,000 - 103,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Neiman Marcus is seeking a Sales Manager to own the sales experience within a Saks Fifth Avenue store, driving clienteling, coaching a high‑performing team, and delivering brand‑level service. You will lead onboarding, training, and performance management, fostering teamwork and accountability while maintaining a customer‑centric culture across in‑store interactions.

The role emphasizes driving sales, developing talent, and ensuring exceptional client experiences through proactive outreach and

Qualifications

• Relevant experience and leading a team, with supervisory experience managing a team of direct reports.
• A proven track record of success managing a selling and operations workforce and achieving business results.
• Proficiency in utilizing available technology, including clienteling tools and social media (social selling), as well as Google Workspace programs, advanced proficiency preferred.
• History of building, leading, motivating, and coaching teams to achieve objectives.
• Excellent oral and written communication skills, structuring messages in a clear logical manner using the most appropriate communication medium.
• Strong attention to detail.
• May require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds.
• Willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays.

Responsibilities

• Actively recruit and onboard new hires.
• Hire quality talent to plan for and create talent bench.
• Train and develop top talent with clear goals and alignment to department objectives.
• Enforce policies and procedures; ensure understanding among associates.
• Evaluate performance and provide feedback with follow‑ups; coach and mentor.
• Develop direct reports to build their personal brand and client relationships.
• Drive education initiatives in product knowledge, client events, and selling.
• Promote a positive environment of achievement and recognition.
• Resolve concerns and conflicts swiftly with fair resolution.
• Oversee scheduling with calendar promotions and business needs.
• Encourage feedback and collaboration to improve processes.
• Model candor and challenge the status quo appropriately.
• Deliver consistent Saks Fifth Avenue customer service and client experiences.
• Collaborate with store leadership, marketing, vendors, and merchants on events.
• Drive client development initiatives in-store and with partners.

Skills

Team leadership

Sales management

Clienteling tools

Social media

Communication skills

Attention to detail

Physical stamina

Flexible schedule

Education

Four-year degree

Job description

Neiman Marcus is seeking a Sales Manager to own the sales experience within a Saks Fifth Avenue store, driving clienteling, coaching a high‑performing team, and delivering brand‑level service. You will lead onboarding, training, and performance management, fostering teamwork and accountability while maintaining a customer‑centric culture across in‑store interactions.

The role emphasizes driving sales, developing talent, and ensuring exceptional client experiences through proactive outreach and