Head of Human Resources Operations

New York State Unified Court System; New York (NY); Sur place; USD 90 000 - 130 000; Plein temps

Résumé du poste

The New York State Unified Court System seeks a Principal Management Analyst (HR Operations) in Albany, NY. The role provides strategic leadership, oversight of statewide HR operations, and guidance on certification, nominations, and Court Officer hiring and onboarding.

Responsibilities include leading three teams, ensuring compliance with civil service rules, and optimizing transaction processing in PeopleSoft, while partnering with HR leadership to maintain high standards and continuous

Qualifications

• One year in the Senior Management Analyst title.
• Master's degree in Public or Business Administration from an accredited college or university and four (4) years of relevant experience.
• An equivalent combination of education and experience.

Responsabilités

• Leading, supervising, and developing three operational teams: Certs Team, Nominations Team, Court Officer Processing Team.
• Managing staff at multiple levels, ensuring workflow distribution and dual level approval processes.
• Overseeing the full lifecycle of certification and nomination transactions with civil service rules and PeopleSoft processing.
• Directing Court Officer onboarding, including appointments, transfers, auto promotions, and coordination with district HR teams.
• Ensuring unit capacity and preparedness for year-round hiring cycles and expanded academy schedules.
• Establishing clear procedures and standardizing statewide processes.
• Providing expert technical advice to HR leadership and district administrators on complex issues.
• Training staff and supporting professional development of analysts.
• Monitoring performance, producing reports, and recommending improvements for accuracy and efficiency.
• Collaborating with HR leadership to maintain high operational standards.

Connaissances

HR Ops

Leadership

PeopleSoft

Strategic planning

Formation

Master's degree in Public or Business Administration

Outils

PeopleSoft

Description du poste

The New York State Unified Court System is seeking a Principal Management Analyst (HR Operations) in the Office of Court Administration - Division of Human Resources in Albany, NY.

The HR Operations Unit oversees statewide processing and compliance related to certification lists, nominations, and Court Officer hiring and onboarding. This position will provide strategic leadership, operational oversight, and expert guidance to ensure accuracy, efficiency, and consistency in high volume personnel transactions.

Key Responsibilities

• Leading, supervising, and developing three operational teams: Certs Team, Nominations Team, Court Officer Processing Team.
• Managing staff at multiple levels, including Management Analysts (JG 25) and Senior Court Analysts (JG 21), ensuring appropriate workflow distribution, separation of duties, dual level approval processes, and effective coverage across all teams.
• Overseeing the full lifecycle of certification and nomination transactions, ensuring compliance with civil service rules, appointment policies, and PeopleSoft processing requirements.
• Directing and strengthening the Court Officer onboarding process, including appointments, transfers, auto promotions, and coordination with district HR teams.
• Ensuring unit capacity and preparedness for year-round hiring cycles, including expanded academy schedules and increased transaction volume.
• Establishing clear procedures, standardizing processes statewide, and eliminating outdated or inconsistent practices.
• Providing expert technical advice to HR leadership, district administrators, and courts regarding complex transaction issues and policy interpretation.
• Training staff, onboarding new team members, and supporting the professional development of analysts.
• Monitoring performance, producing reports, and recommending improvements to enhance accuracy, efficiency, and policy compliance.
• Collaborating with the Director of Human Resources and other HR unit heads to maintain high operational standards and continuity of service following recent leadership changes.
• Other duties as assigned.

Qualifications

One year in the Senior Management Analyst title; or Master's degree in Public or Business Administration from an accredited college or university and four (4) years of relevant experience; or An equivalent combination of education and experience.

Please view the full employment announcement at: 16101_principal_management_analyst-hr-operations.pdf