Head of Global Partner Operations & Programs

Intuit, Inc.; City of Albany (NY); Remote; USD 205,000 - 278,000; Full time

Job summary

Intuit is seeking a Manager, Partner Program Operations to lead the Global Partner Program (GPP) operations. You will build and guide a small team, owning onboarding, lifecycle, tiering, incentives, and governance across partners (Accountants, VARs, Developers, and ISVs) within the Intuit Partner Suite.

You'll partner with Sales, Data and Systems Engineering, Enablement, Finance, and Legal to design processes and systems, drive launch readiness, and ensure alignment between Partner Program and

Qualifications

• 7+ years in sales operations or partner/channel operations or related field.
• 2+ years of people management experience or demonstrated leadership of teams.
• Ground-up experience building or scaling an ops function (process, systems, team).
• Comfort translating business requirements into technical scope (BRDs, PRM/CRM, automation).
• Strong analytical and program-management discipline with multi‑workstream cadence.
• Excellent communication and stakeholder management to influence senior leaders.

Responsibilities

• Build, lead, and grow a small mixed team; set priorities and coach for growth.
• Own end-to-end GPP operations: onboarding, lifecycle, tiering, incentives, governance, and support.
• Redefine Sales Ops remit for GPP: BRD/SOP ownership, incentive design, automation.
• Execute partner tiering, segmentation, compensation plans, and engagement rules.
• Represent Partner Program Operations with cross‑functional partners (Design, Sales, Data, Finance, Legal).
• Drive launch readiness and migration of legacy partners to the new IPS platform.

Skills

Operations Leadership

People Management

Ground‑up Builder

Technical Fluency

Program Management

Executive Communication

Global Partner Program

PRM Platforms

Hybrid Team Management

SaaS/Fintech

Tools

Salesforce PRM

Impartner

ZiftONE

Varicent

Job description

Intuit is seeking a Manager, Partner Program Operations to lead the Global Partner Program (GPP) operations. You will build and guide a small team, owning onboarding, lifecycle, tiering, incentives, and governance across partners (Accountants, VARs, Developers, and ISVs) within the Intuit Partner Suite.

You'll partner with Sales, Data and Systems Engineering, Enablement, Finance, and Legal to design processes and systems, drive launch readiness, and ensure alignment between Partner Program and