Hardware & Tools Department Lead – Merchandising & Inventory

Rural King; Kingsport (TN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k) plan with company match

Healthcare benefits

Employee discount

Career development programs

Job summary

Rural King is seeking a Department Lead to manage daily department operations, oversee inventory, pricing, and merchandising while delivering exceptional customer service. You will lead a team, ensure store standards, and support front-end tasks as needed.

The role requires retail experience, strong communication, and adaptability to busy retail environments. This position offers growth opportunities and a comprehensive benefits package in a store-led setting.

Qualifications

• 2+ years in retail or department leadership preferred.
• Excellent verbal and written communication.
• Demonstrated ability to listen actively and respond clearly.

Responsibilities

• Oversee daily department operations to ensure efficiency and accuracy.
• Maintain inventories, price changes, and planogram compliance.
• Ensure clean, organized displays and adherence to merchandising guides.
• Provide outstanding customer service and resolve inquiries promptly.
• Support front-end duties including transactions as needed.
• Coordinate with teams on pricing, signing, and product placement.
• Participate in training programs to stay current on processes.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Problem solving

Adaptability

Detail orientation

Multi-tasking

Job description

Rural King is seeking a Department Lead to manage daily department operations, oversee inventory, pricing, and merchandising while delivering exceptional customer service. You will lead a team, ensure store standards, and support front-end tasks as needed.

The role requires retail experience, strong communication, and adaptability to busy retail environments. This position offers growth opportunities and a comprehensive benefits package in a store-led setting.