Retail Department Lead: Merchandising & Ops

Rural King; Llyswen (PA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) plan with match

Healthcare plans

Virtual doctor visits

Centers of Excellence access

15% Associate Discount

SmartDollar program

Associate Assistance Program

RK Cares hardship program

24/7 Chaplaincy Services

Job summary

Rural King is seeking a Department Lead to ensure efficient department operations, inventory control, pricing accuracy, and displays that align with company standards.

The role emphasizes customer service, teamwork, and adaptability in a dynamic retail environment, with opportunities for growth and a strong benefits package. A minimum of 2 years in retail is preferred, along with excellent communication and problem-solving abilities.

Qualifications

• At least 2 years of retail experience with knowledge of specific department.
• Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely.
• Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses.
• Demonstrate a high level of adaptability in response to changing priorities, unexpected challenges, and evolving business needs.

Responsibilities

• Adhere to the indoor merchandising guide to maintain consistent department and signing standards and appealing displays.
• Monitor and maintain accurate inventory levels by conducting regular stock counts, scanning outs, reconciling discrepancies, and replenishing inventory.
• Oversee the recovery process to ensure a neat, organized and visually appealing appearance.
• Coordinate and execute price changes accurately and efficiently, updating pricing labels and signage as required.
• Manage the implementations of playbook features and planogram sets per company guidelines.
• Maintain cleanliness and orderliness within the department, enforcing safety protocols.
• Provide exceptional customer service using the customer engagement model to assist customers.
• Assist with front-end transactions or loadouts as needed.
• Operate office equipment and handheld devices; navigate computer systems.

Skills

Retail experience

Customer service

Communication skills

Adaptability

Problem solving

Attention to detail

Teamwork

Job description

Rural King is seeking a Department Lead to ensure efficient department operations, inventory control, pricing accuracy, and displays that align with company standards.

The role emphasizes customer service, teamwork, and adaptability in a dynamic retail environment, with opportunities for growth and a strong benefits package. A minimum of 2 years in retail is preferred, along with excellent communication and problem-solving abilities.