Hands-On Data Center Hardware Engineer (Dell PowerEdge)

Unisys Corporation; Ellendale (ND); On-site; USD 70,000 - 90,000; Full time

Job summary

Unisys Corporation is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments in Ellendale, ND. You will diagnose, repair, and maintain server components, working directly with customers and internal teams to drive rapid resolution.

Ideal candidates have 3+ years of hands-on server hardware experience, proficiency with BIOS/firmware, Linux-like OS familiarity, and the ability to lift up to 50 lbs.

Qualifications

• 3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components
• Experience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs
• Experience working with rack-mounted enterprise servers in a data center, field service, or customer environment
• Strong understanding of server hardware architecture and troubleshooting methodology
• Experience with hardware diagnostics, BIOS/firmware, and server management tools
• Familiarity with Linux or similar operating systems
• Strong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues
• Comfortable working independently in a customer-facing environment
• Ability to clearly communicate technical issues and resolutions to customers and internal teams
• Ability to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize customer downtime.
• Perform hands-on hardware installation, removal, replacement, and repair (Memory, CPUs, Power supplies, Storage, RAID/HBA, NICs, cooling, GPUs, motherboards).
• Rack-and-stack, server installation, cabling, component swaps, and hardware configuration.
• Troubleshoot hardware, BIOS/firmware, OS, and hardware diagnostics issues.
• Perform firmware and BIOS updates and use server management tools such as Dell iDRAC or comparable platforms.
• Execute reactive break/fix and preventive maintenance per procedures.
• Escalate complex issues and work with customers and internal teams during service events.

Skills

3+ years hands-on experience

Hands-on server hardware

Server hardware troubleshooting

Customer-facing

Strong communication

Education

Associate's or Bachelor's degree in IT/CS

Tools

iDRAC

Server management tools

Job description

Unisys Corporation is seeking an On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments in Ellendale, ND. You will diagnose, repair, and maintain server components, working directly with customers and internal teams to drive rapid resolution.

Ideal candidates have 3+ years of hands-on server hardware experience, proficiency with BIOS/firmware, Linux-like OS familiarity, and the ability to lift up to 50 lbs.