Hands-On Data Center Server Hardware Engineer

Unisys; Southaven (MS); On-site; USD 70,000 - 100,000; Full time

Job summary

Unisys is seeking an experienced On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments. This role emphasizes on-site, break/fix work with a focus on Dell PowerEdge systems and rapid issue resolution.

The successful candidate will troubleshoot, repair, and replace server components in data center and customer environments, maintaining strong customer-facing communication and documentation through service events.

Qualifications

• 3+ years hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure.
• Direct hands-on experience physically working on server hardware — installing, removing, diagnosing, repairing, or replacing components.
• Experience with hardware diagnostics, BIOS/firmware, and server management tools.

Responsibilities

• Provide on-site technical support for Dell PowerEdge and other enterprise server hardware.
• Diagnose and resolve server hardware failures and system issues to minimize downtime.
• Perform hardware installation, removal, replacement, and repair of components (memory, CPUs, power supplies, PCIe components, storage, GPU/coprocessors).
• Rack-and-stack, server installation, cabling, and hardware configuration.
• Troubleshoot issues involving server hardware, BIOS/firmware, operating systems, and diagnostics.
• Document service activities and resolution details; escalate complex issues as needed.

Skills

3+ years hands-on enterprise servers

Dell PowerEdge

Server hardware troubleshooting

Rack-mounted servers

Linux familiarity

On-site customer interaction

Strong diagnostic skills

Education

Bachelor’s degree in IT/CS or related

Associate’s degree acceptable

Tools

Dell iDRAC

iLO

Job description

Unisys is seeking an experienced On-Site Service Engineer to provide hands-on support for enterprise data center servers and hardware environments. This role emphasizes on-site, break/fix work with a focus on Dell PowerEdge systems and rapid issue resolution.

The successful candidate will troubleshoot, repair, and replace server components in data center and customer environments, maintaining strong customer-facing communication and documentation through service events.