Hands-On Campaign Operations Lead

Plum; California (MO); On-site; USD 55,000 - 66,000; Full time

Benefits offered by this job

Equity in a fintech startup

Health, dental, and vision coverage

401K

11 paid holidays

Unlimited discretionary vacation

Job summary

Plum is seeking an experienced Campaign Operations Manager to join our team in a temporary role with potential to transition to full-time. You will own the setup, execution, and monitoring of outbound campaigns in Instantly and SmartReach, ensuring deliverability and data quality.

You will work hands-on across audiences, sending accounts, and sequences, balancing speed with accuracy while maintaining brand integrity.

Qualifications

• Hands-on experience managing outbound email campaigns.
• Direct experience with Instantly and SmartReach.
• Strong knowledge of email deliverability, domain reputation, inbox warm-up, sending limits, bounce management, and sender health.
• Experience importing and managing large prospect lists and data hygiene.

Responsibilities

• Build, configure, launch, and manage campaigns in Instantly and SmartReach.
• Manage multiple sending accounts, inboxes, and sequences.
• Upload, map, validate, and QA prospect lists before campaigns go live.
• Configure sending schedules, limits, inbox rotation, and campaign settings.
• Monitor deliverability indicators and troubleshoot issues.
• Maintain campaign calendars and timelines.
• Provide status updates and KPI reporting.

Skills

Campaign Ops

Outreach Platforms

Deliverability

Data Hygiene

Excel Skills

QA & Troubleshooting

Tools

Instantly

SmartReach

Excel

Job description

Plum is seeking an experienced Campaign Operations Manager to join our team in a temporary role with potential to transition to full-time. You will own the setup, execution, and monitoring of outbound campaigns in Instantly and SmartReach, ensuring deliverability and data quality.

You will work hands-on across audiences, sending accounts, and sequences, balancing speed with accuracy while maintaining brand integrity.