Campaign Operations Lead

Plum Inc; California (MO); Sur place; USD 55 000 - 66 000; Temps partiel

Avantages offerts par ce poste

Equity in a fintech startup

Generous health, dental, and vision

401K

11 paid holidays

Unlimited discretionary vacation

Competitive compensation and bonus

Résumé du poste

Plum Inc is seeking an experienced Campaign Operations Manager for a temporary role with the potential to convert to full-time. You will own hands-on campaign execution inside Instantly and SmartReach, loading data, validating lists, and ensuring campaigns launch smoothly.

You will monitor deliverability, manage sending accounts, and troubleshoot issues to protect customer domains while coordinating with Data Science and Account Management. This is a fast-paced, hands-on role.

Qualifications

• Hands-on experience managing outbound email campaigns.
• Direct experience with Instantly and SmartReach required.
• Strong understanding of email deliverability, domain reputation, inbox warm-up, sending limits, bounce management, and sender health.
• Experience managing multiple sending accounts and inboxes.
• Experience importing and managing large prospect/contact lists.
• Strong Excel/CSV skills, including filtering, validation, deduplication, and field mapping.
• Ability to troubleshoot campaign-platform and email-account configuration issues independently.
• Exceptional attention to detail and strong QA habits.
• Ability to manage multiple customers, campaigns, and deadlines simultaneously.
• Strong written communication skills and good judgment around outbound messaging.

Responsabilités

• Set up, configure, launch, and manage customer campaigns in Instantly and SmartReach.
• Manage multiple campaigns, sending accounts, inboxes, and sequences.
• Upload, map, validate, and QA prospect lists before go-live.
• Configure sending schedules, limits, inbox rotation, and routing.
• Monitor deliverability and adjust campaigns as needed.
• Collaborate with Data and Account Management on audience preparation.
• QA messaging and personalization to ensure natural, one-to-one feel.

Connaissances

Outbound campaign management

Instantly & SmartReach experience

Excel/CSV skills

Outils

Salesforce

HubSpot

Microsoft Dynamics 365

Description du poste

Plum Inc is seeking an experienced Campaign Operations Manager for a temporary role with the potential to convert to full-time. You will own hands-on campaign execution inside Instantly and SmartReach, loading data, validating lists, and ensuring campaigns launch smoothly.

You will monitor deliverability, manage sending accounts, and troubleshoot issues to protect customer domains while coordinating with Data Science and Account Management. This is a fast-paced, hands-on role.