Campaign Operations Lead — Temp-to-Full-Time

PLUM AI; Oregon; On-site; USD 55,000 - 66,000; Full time

Benefits offered by this job

Health, dental, vision coverage

401K

Equity

Paid holidays

Unlimited discretionary vacation

Job summary

Plum AI is seeking a Campaign Operations Manager for a temporary role with potential to become full-time. You will own hands-on campaign setup and execution, manage multiple sending accounts, load and validate contact data, monitor deliverability, and troubleshoot issues to ensure campaigns launch successfully.

Ideal candidates have hands-on experience with Instantly and SmartReach and can ramp quickly. This role emphasizes operational campaign execution over strategy, with potential growth as

Qualifications

• Hands-on experience managing outbound email campaigns.
• Direct experience with Instantly and SmartReach required.
• Strong understanding of email deliverability, domain reputation, inbox warm‑up, sending limits, bounce management, and sender health.
• Experience managing multiple sending accounts and inboxes.
• Strong Excel/CSV skills, including filtering, validation, deduplication, and field mapping.
• Ability to troubleshoot campaign-platform and email-account configuration issues independently.
• Exceptional attention to detail and strong QA habits.
• Ability to manage multiple customers, campaigns, and deadlines simultaneously.
• Strong written communication skills and good judgment around outbound messaging.

Responsibilities

• Build, configure, launch, and manage customer campaigns in Instantly and SmartReach.
• Manage multiple campaigns, sending accounts, inboxes, and sequences.
• Upload, map, validate, and QA prospect lists before campaigns go live.
• Configure sending schedules, daily limits, inbox rotation, reply routing, sequences, and settings.
• Maintain campaign calendars and ensure on-time launches.
• Monitor deliverability indicators and troubleshoot platform issues.

Skills

Outbound email campaigns

Instanly & SmartReach experience

Excel/CSV

Deliverability understanding

Multi-account mgmt

Problem solving

Written communication

Tools

Instantly

SmartReach

Microsoft 365

Google Workspace

Excel

Job description

Plum AI is seeking a Campaign Operations Manager for a temporary role with potential to become full-time. You will own hands-on campaign setup and execution, manage multiple sending accounts, load and validate contact data, monitor deliverability, and troubleshoot issues to ensure campaigns launch successfully.

Ideal candidates have hands-on experience with Instantly and SmartReach and can ramp quickly. This role emphasizes operational campaign execution over strategy, with potential growth as