Hands-On Automotive Service Store Leader

Grease Monkey International; Janesville (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

FullSpeed Automotive in Wisconsin is seeking an Assistant Manager to support store leadership, supervise technicians and service advisors, and ensure fast, high-quality automotive service in a busy, customer-focused environment.

The role combines hands-on work in the service bay, front counter, and back office, offering growth into store leadership while emphasizing safety, teamwork, and excellent customer care.

Qualifications

• 1+ years in retail, automotive service, or customer-facing leadership.
• Strong communication and interpersonal skills to lead and motivate a team.
• Fast-paced hands-on environment including service bay work.
• Basic math and cash handling; comfortable with POS and inventory systems.
• Valid driver's license with clean record.
• Able to stand for long periods and lift up to 50 lbs.
• Flexible hours including weekends and some holidays.
• High school diploma or equivalent required.
• ASE certification preferred or willingness to obtain.

Responsibilities

• Lead location in the manager’s absence.
• Coach, train, and motivate technicians and service advisors.
• Assist with team scheduling to cover peak hours.
• Onboard and train new staff on procedures, POS, and customer service.
• Foster a positive, team-oriented work environment reflecting the brand.
• Greet customers and explain services; promote additional services.
• Resolve customer concerns promptly; escalate when needed.
• Support daily store operations: opening/closing, cash handling, POS.
• Monitor inventory levels and place orders as directed.
• Maintain clean, organized shop and customer areas; enforce safety protocols.
• Track daily sales, productivity, and KPIs.

Skills

Team leadership

Communication skills

Customer service

Cash handling

Retail leadership

Experience supervising/training staff

Valid driver’s license

Education

High school diploma or equivalent

ASE certification (preferred)

Tools

POS systems

Inventory systems

Job description

FullSpeed Automotive in Wisconsin is seeking an Assistant Manager to support store leadership, supervise technicians and service advisors, and ensure fast, high-quality automotive service in a busy, customer-focused environment.

The role combines hands-on work in the service bay, front counter, and back office, offering growth into store leadership while emphasizing safety, teamwork, and excellent customer care.