Auto Service Assistant Manager - Team Lead

Grease Monkey International; Bloomfield Township (MI); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

FullSpeed Automotive seeks an Assistant Manager to support store leadership, supervise daily operations, and deliver fast, friendly automotive service. The role balances time in the service bay, counter, and back office, serving as a key developmental step toward store leadership.

You will lead by example, build a cohesive team, and help drive customer satisfaction and repeat business through high standards and hands-on guidance.

Qualifications

• 1+ years in retail, automotive service, or customer-facing leadership.
• Strong communication and interpersonal skills to lead a team.
• Comfortable in a fast-paced, hands-on environment including the service bay.
• Basic math and cash handling; comfortable using POS and inventory systems.
• Valid driver's license with clean driving record.
• Able to stand for long periods and lift up to 50 lbs as needed.
• Flexible hours including weekends/holidays.
• High school diploma or equivalent required.

Responsabilités

• Lead daily operations in the absence of the Store Manager.
• Coach and motivate technicians and service advisors for consistent service quality.
• Schedule team coverage during peak hours and busy seasons.
• Onboard and train new team members on service procedures and POS systems.
• Foster a positive, team-oriented work environment reflecting company values.
• Help manage store operations including cash handling and POS transactions.
• Ensure cleanliness and organization of shop and customer areas.

Connaissances

Team leadership

Customer service

Communication

Scheduling

Training

Retail management

Cash handling

Formation

High school diploma

Outils

POS system

Inventory management software

Description du poste

FullSpeed Automotive seeks an Assistant Manager to support store leadership, supervise daily operations, and deliver fast, friendly automotive service. The role balances time in the service bay, counter, and back office, serving as a key developmental step toward store leadership.

You will lead by example, build a cohesive team, and help drive customer satisfaction and repeat business through high standards and hands-on guidance.