Gym Operations Lead: Member Experience & Front Desk

ComForCare Home Care (Raleigh, NC); Hudson (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free gym membership for self and one

Health, Dental and Vision Insurance

HSA

Dollars for Scholars Program

Employee Appreciation Program

Advancement Opportunities

Life Insurance

Pet Insurance

Short Term Disability Insurance

Critical Illness Insurance

Accident Insurance

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. You will help train staff, supervise member services, and support the Club Manager across front desk duties and daily operations.

The role emphasizes strong customer service, teamwork, and maintaining a welcoming gym environment. A flexible, full-time schedule is available with opportunities for advancement.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight to ensure great customer experience.
• Handle front desk tasks including answering calls and assisting members.

Skills

Customer service

Leadership

Communication

Organizational skills

Staff training

Job description

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to assist in overseeing gym operations and ensuring a positive member experience. You will help train staff, supervise member services, and support the Club Manager across front desk duties and daily operations.

The role emphasizes strong customer service, teamwork, and maintaining a welcoming gym environment. A flexible, full-time schedule is available with opportunities for advancement.