Gym Team Lead: Lead & Develop Staff, Elevate Member Experience

Baseline Fitness; Denver (CO); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free membership

Health insurance

Vision insurance

Dental insurance

Advancement opportunities

Employee appreciation

Dollars for Scholars program

HSA

Short term disability insurance

Pet insurance

Critical illness insurance

Accident insurance

Job summary

Planet Fitness PF Baseline Fitness in Denver, CO is seeking a Team Lead to assist in overseeing gym operations and ensure a positive member experience.

You will train staff, supervise front desk tasks, handle member check-ins and tours, and support the Club Manager while upholding policies. This full-time supervisory role offers growth opportunities and a collaborative team dedicated to the Judgement Free Zone and member satisfaction.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight ensuring great customer experience.
• Handle front desk tasks including answering calls and member sign-ups.
• Assist in member check-ins, cancellations, and updating member information.
• Support Club Manager and maintain adherence to policies.
• Help oversee cleanliness and appearance of the gym.
• Assist in managing marketing promotions and inventory.

Skills

Customer service

Communication

Leadership

Organizational skills

Basic computer skills

Job description

Planet Fitness PF Baseline Fitness in Denver, CO is seeking a Team Lead to assist in overseeing gym operations and ensure a positive member experience.

You will train staff, supervise front desk tasks, handle member check-ins and tours, and support the Club Manager while upholding policies. This full-time supervisory role offers growth opportunities and a collaborative team dedicated to the Judgement Free Zone and member satisfaction.