Gym Team Lead — Front Desk & Member Experience

Planet Fitness - PF Baseline Fitness; Gonzales (LA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Free Gym Membership

Health Insurance

Dental Insurance

Vision Insurance

Advancement Opportunities

HSA

Pet Insurance

Employee Appreciation

Job summary

Planet Fitness - PF Baseline Fitness in Gonzales, LA seeks a Team Lead to assist in overseeing gym operations and ensure a positive member experience. You will support front desk tasks, staff training, and daily club activities.

The role requires strong customer service, leadership, and organizational skills; you will help manage staff, monitor cleanliness, and coordinate with the Club Manager to uphold company standards and drive member engagement.

Qualifications

• Honesty and strong work ethic.
• Excellent customer service and communication skills.
• Leadership and ability to train staff.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Oversee member service and ensure great customer experience.
• Front desk duties: answer calls, assist with sign-ups and check-ins.
• Support Club Manager and ensure policy compliance.
• Assist in marketing, inventory, and reporting.

Skills

Customer service

Leadership

Training

Communication

Organizational skills

Job description

Planet Fitness - PF Baseline Fitness in Gonzales, LA seeks a Team Lead to assist in overseeing gym operations and ensure a positive member experience. You will support front desk tasks, staff training, and daily club activities.

The role requires strong customer service, leadership, and organizational skills; you will help manage staff, monitor cleanliness, and coordinate with the Club Manager to uphold company standards and drive member engagement.