Gym Team Lead - Front Desk & Member Experience

ComForCare Home Care (Raleigh, NC); Fargo (ND); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee recognition program

Advancement opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to assist the Club Manager in overseeing daily gym operations and ensuring a positive member experience. You will handle front desk tasks, greet potential members, conduct tours, and support marketing and inventory efforts.

The role emphasizes customer service, staff leadership, and ensuring cleanliness and appearance of the facility. This is a development path toward Club Manager with advancement opportunities.

Qualifications

• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in member service oversight ensuring staff provide great customer experience.
• Very involved in all front desk related tasks.
• Greet/meet potential members and provide gym tour.
• Assist to facilitate member service issues and questions.
• Provide backup support to Club Manager as needed.
• Assist overseeing cleanliness and appearance of gym.
• Assist in managing marketing efforts; train staff on promotions.
• Assist in ordering supplies, keeping inventory and tracking reports.

Skills

Customer service

Leadership

Computer basics

Job description

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to assist the Club Manager in overseeing daily gym operations and ensuring a positive member experience. You will handle front desk tasks, greet potential members, conduct tours, and support marketing and inventory efforts.

The role emphasizes customer service, staff leadership, and ensuring cleanliness and appearance of the facility. This is a development path toward Club Manager with advancement opportunities.