Gym Team Lead: Front Desk & Member Experience

Baseline Fitness; Elk River (MN); Vor Ort; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Free Membership for self and one guest

Health, Dental and Vision Insurance

Employee Discounts

Advancement Opportunities

Zusammenfassung

Planet Fitness in Elk River, MN is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will support staff training, oversee member services, and handle front desk tasks such as answering calls, signing up new members, and tours.

As part of the team you will back up the Club Manager, help maintain cleanliness, assist marketing efforts, and ensure policy adherence while promoting a welcoming Judgement Free Zone.

Qualifikationen

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency required.

Aufgaben

• Assist in training and developing staff.
• Assist in member service oversight to ensure great customer experience.
• Handle front desk tasks: answer calls, take info calls, assist member check-ins and sign-ups.
• Meet and greet potential members and provide gym tours.
• Support club manager with team management and policy adherence.

Kenntnisse

Honesty

Customer service

Communication

Leadership

Organizational skills

Basic computer proficiency

Jobbeschreibung

Planet Fitness in Elk River, MN is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will support staff training, oversee member services, and handle front desk tasks such as answering calls, signing up new members, and tours.

As part of the team you will back up the Club Manager, help maintain cleanliness, assist marketing efforts, and ensure policy adherence while promoting a welcoming Judgement Free Zone.