Gym Team Lead: Elevate Member Experience & Staff

Baseline Fitness; Denver (CO); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Free Membership for self and one fami­

Health, Dental and Vision Insurance

Dollars for Scholars Program

Advancement Opportunities

Employee Appreciation Program

Job summary

Planet Fitness - PF Baseline Fitness in Denver is seeking a Team Lead to assist in overseeing gym operations and ensure a positive member experience. You will train staff, oversee member services, and handle front desk tasks along with check-ins, sign-ups, and account updates.

Role emphasizes customer service excellence, teamwork, and adherence to company policies. The position offers advancement opportunities and comprehensive benefits in a fast-growing fitness brand.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight.
• Front desk tasks: answering calls, taking info calls.
• Assist in member check-ins, sign-ups, cancellations, and updating member accounts.
• Give gym tours and welcome potential members.
• Support Club Manager and assist with policy adherence.

Skills

Customer service

Communication

Leadership

Organizational skills

Basic computer proficiency

Job description

Planet Fitness - PF Baseline Fitness in Denver is seeking a Team Lead to assist in overseeing gym operations and ensure a positive member experience. You will train staff, oversee member services, and handle front desk tasks along with check-ins, sign-ups, and account updates.

Role emphasizes customer service excellence, teamwork, and adherence to company policies. The position offers advancement opportunities and comprehensive benefits in a fast-growing fitness brand.