Gym Team Lead: Elevate Member Experience & Service

Baseline Fitness; Coon Rapids (MN); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership

Health Insurance

Dental Insurance

Vision Insurance

Short Term Disability Insurance

Accident Insurance

Pet Insurance

Advancement Opportunities

Job summary

Baseline Fitness is seeking a Team Lead to assist in overseeing gym operations and ensure a positive member experience. Responsibilities include training staff, managing front desk tasks, and facilitating member service issues.

The ideal candidate should possess strong customer service skills and effective communication abilities. Enjoy benefits like free membership and health insurance while contributing to creating a motivating gym environment.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight.
• Ensure great customer experience.
• Involved in front desk tasks.
• Answer phone calls politely.
• Facilitate member service issues.
• Manage marketing efforts.
• Oversee cleanliness of gym.

Skills

Customer service

Communication

Problem solving

Team management

Listening

Diplomacy

Basic computer proficiency

Job description

Baseline Fitness is seeking a Team Lead to assist in overseeing gym operations and ensure a positive member experience. Responsibilities include training staff, managing front desk tasks, and facilitating member service issues.

The ideal candidate should possess strong customer service skills and effective communication abilities. Enjoy benefits like free membership and health insurance while contributing to creating a motivating gym environment.