Gym Team Lead: Lead Service & Growth (Free Membership)

Baseline Fitness; West Saint Paul (MN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free Membership for self and oneFamily

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Job summary

Baseline Fitness in Minnesota is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will help train staff, manage front desk tasks, greet potential members, and support the Club Manager while maintaining policy adherence and club image.

The role emphasizes leadership, customer service excellence, and teamwork in a busy fitness environment with a focus on member satisfaction and operational efficiency.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Assist in member service oversight ensuring great customer experience.
• Front desk tasks: answer calls, take information calls, assist in member check-ins, sign-ups, cancellations and updating member accounts.
• Greet potential members and provide gym tours.
• Facilitate member service issues and questions.
• Support Club Manager and team with policy adherence and image maintenance.
• Oversee cleanliness and appearance of gym.
• Assist marketing efforts and training on promotions.
• Order supplies, manage inventory and tracking reports.

Skills

Honesty

Customer service

Leadership

Communication

Computer skills

Job description

Baseline Fitness in Minnesota is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. You will help train staff, manage front desk tasks, greet potential members, and support the Club Manager while maintaining policy adherence and club image.

The role emphasizes leadership, customer service excellence, and teamwork in a busy fitness environment with a focus on member satisfaction and operational efficiency.