Gym Operations & Membership Sales Lead

Gold's Gym - Tennessee Fitness, LLC; Murfreesboro (TN); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Free gym membership

Dailypay

Teladoc

Paid Time Off

Holiday Pay

Personal Training Discount

Medical, Dental, and Vision Healthcare

Basic and Voluntary Life & AD&D

20% Retail/Concessions Discount

Job summary

Gold’s Gym - Tennessee Fitness, LLC in Murfreesboro, TN is seeking an Assistant General Manager to lead the membership sales team and oversee front desk, sales, and kids club operations. You will drive personal sales, manage staff, and ensure a friendly, clean, and safe gym environment aligned with company values.

The role emphasizes leadership, strong customer service, and the ability to balance budgets and facility maintenance while delivering an engaging experience for members and guests.

Qualifications

• High school diploma required; college degree preferred.
• Experience in fitness industry helpful but not required.
• Promotional mindset with ability to drive sales through outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics (P&L, revenue, budgets, payroll).

Responsibilities

• Supervise, manage, and lead sales team members to meet goals.
• Hire, train, and develop sales, kids club, and housekeeping staff.
• Maintain personal sales production.
• Oversee gym operations, inventory, and assets.
• Support cancellations and member retention procedures.
• Manage member feedback and Medallia system usage.
• Coordinate bi-weekly payroll processes.
• Enforce cash management procedures.

Skills

Sales leadership

Customer service

Team supervision

Communication

Operations management

Education

High School diploma

College degree

Job description

Gold’s Gym - Tennessee Fitness, LLC in Murfreesboro, TN is seeking an Assistant General Manager to lead the membership sales team and oversee front desk, sales, and kids club operations. You will drive personal sales, manage staff, and ensure a friendly, clean, and safe gym environment aligned with company values.

The role emphasizes leadership, strong customer service, and the ability to balance budgets and facility maintenance while delivering an engaging experience for members and guests.