Membership Sales & Gym Operations Leader

Gold's Gym - Tennessee Fitness, LLC; Memphis (TN); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

FREE gym membership (attend classes)

Dailypay

Teladoc

Paid Time Off

Holiday Pay

Personal Training Discount

Medical, Dental, and Vision Healthcare

Basic and Voluntary Life & AD&D

20% Retail/Concessions Discount

Job summary

Gold’s Gym - Tennessee Fitness, LLC in Memphis seeks an Assistant General Manager responsible for all membership sales and gym operations, including front desk, sales, and kids club. You will lead a sales team, model the company values, maintain a friendly, clean, and safe environment, and drive budgeted results.

The role rewards high energy, hands-on leadership, and a strong customer service mindset, with uncapped earning potential via commissions on memberships and a flexible schedule to meet

Qualifications

• High School diploma with 3 years professional experience.
• College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor

Responsibilities

• Supervise, manage, and lead sales team members to ensure they are meeting expectations and goals on a consistent basis
• Hire, train, and develops sales, kids club, and housekeeping employees
• Maintain acceptable level of personal sales production
• Effectively manages the operations of the gym, including managing gym-controllable inventory and assets
• Supports management with managing/processing cancellations, following procedures in place to improve member retention and ensuring all member concerns are addressed in a timely manner
• Responsible for managing member feedback process
• Assists General Manager with management of Qualtrics to ensure all members concerns are addressed in a timely manner
• Responsible for communicating and following cash management procedures

Skills

Sales leadership

Customer service

Leadership

Communication

Education

High School diploma

College degree preferred

Job description

Gold’s Gym - Tennessee Fitness, LLC in Memphis seeks an Assistant General Manager responsible for all membership sales and gym operations, including front desk, sales, and kids club. You will lead a sales team, model the company values, maintain a friendly, clean, and safe environment, and drive budgeted results.

The role rewards high energy, hands-on leadership, and a strong customer service mindset, with uncapped earning potential via commissions on memberships and a flexible schedule to meet