Assistant General Manager: Gym Sales & Operations Leader

Gold's Gym; Murfreesboro (TN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Bonus based on performance

Paid time off

Training & development

Free gym membership

Dailypay

Teladoc

Holiday Pay

Personal Training Discount

Medical/Dental/Vision plans

Employee discount

Job summary

Gold’s Gym in Murfreesboro, TN is seeking an Assistant General Manager to drive membership sales and oversee daily gym operations, including front desk, sales, and kids club. The AGM supports the General Manager and leads a production-focused team to meet budgets and deliver a clean, safe member experience.

You will supervise sales staff, hire/train personnel, and manage payroll processes, while prioritizing member retention and customer satisfaction in a fast-paced fitness environment.

Qualifications

• High School diploma with 3 years professional experience.
• College degree preferred.
• Fitness industry experience preferred but not required.
• Be promotionally-oriented and have the ability to direct sales through company required outreach programs.
• Strong customer service orientation with proven results.
• Understanding of performance metrics including P&L, revenue, budgeting, inventory, payroll, cost controls and facilities maintenance.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor

Responsibilities

• Supervise, manage, and lead sales team members to ensure they are meeting expectations and goals on a consistent basis.
• Hire, train, and develops sales, kids club, and housekeeping employees.
• Maintain acceptable level of personal sales production.
• Effectively manages the operations of the gym, including managing gym-controllable inventory and assets.
• Supports management with managing/processing cancellations, following procedures in place to improve member retention and ensuring all member concerns are addressed in a timely manner.
• Responsible for managing member feedback process.
• Assists General Manager with management of Medallia to ensure all members concerns are addressed in a timely manner.
• Assists General Manager with bi-weekly payroll to ensure all missed punches are corrected and submitted on time.
• Responsible for communicating and following cash management procedures

Skills

Sales leadership

Customer service

Communication

Leadership

Education

High School diploma

College degree preferred

Job description

Gold’s Gym in Murfreesboro, TN is seeking an Assistant General Manager to drive membership sales and oversee daily gym operations, including front desk, sales, and kids club. The AGM supports the General Manager and leads a production-focused team to meet budgets and deliver a clean, safe member experience.

You will supervise sales staff, hire/train personnel, and manage payroll processes, while prioritizing member retention and customer satisfaction in a fast-paced fitness environment.