Gym Operations & Member Experience Lead

ComForCare Home Care (Raleigh, NC); Saint Cloud (MN); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Free Membership

Employee Appreciation Program

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to assist in the oversight of gym operations and ensure a positive member experience. Your role involves training staff, managing member services, and enhancing the club's image.

Key responsibilities include facilitating member service issues, overseeing marketing efforts, and ensuring cleanliness in the gym. Strong customer service and communication skills are essential for this position, along with a commitment to adhering to company

Qualifications

• Strong customer service skills.
• Strong communication and organizational skills.
• Honesty and a good work ethic.

Responsibilities

• Assist in training and developing staff.
• Ensure adherence to all company policies and procedures.
• Help create and maintain a positive image for the club.
• Assist in member service oversight to provide great customer experience.

Skills

Customer Service

Communication

Problem Solving

Organizational Skills

Leadership

Tools

Basic Computer Proficiency

Job description

Planet Fitness - PF Baseline Fitness is seeking a Team Lead to assist in the oversight of gym operations and ensure a positive member experience. Your role involves training staff, managing member services, and enhancing the club's image.

Key responsibilities include facilitating member service issues, overseeing marketing efforts, and ensuring cleanliness in the gym. Strong customer service and communication skills are essential for this position, along with a commitment to adhering to company