Gym Operations & Member Experience Lead

ComForCare Home Care (Raleigh, NC); Longmont (CO); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Membership for self and one 가족 멤버

Health, Dental and Vision Insurance

Advancement Opportunities

Paid time off

Training & development

Dollars for Scholars Program

Descripción de la vacante

Planet Fitness - PF Baseline Fitness in Longmont, CO is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. This full-time supervisory role focuses on staff training, member service excellence, and front desk operations.

You will back up the Club Manager, maintain adherence to company policies, assist marketing, inventory, and promotions, and help create a welcoming, clean, and friendly club environment with a strong emphasis on customer care.

Formación

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsabilidades

• Assist in training and developing staff.
• Assist in member service oversight ensuring staff provide great customer experience.
• Front desk duties: answer calls, take info calls, assist member check-ins and sign-ups.
• Provide gym tours and greet potential members.
• Support Club Manager and ensure policies are followed.
• Help maintain club image, cleanliness and appearance.
• Assist marketing efforts and train team on promotions.
• Order supplies, manage inventory and track reports.

Conocimientos

Customer service

Leadership

Communication

Front desk operations

Descripción del empleo

Planet Fitness - PF Baseline Fitness in Longmont, CO is seeking a Team Lead to help oversee gym operations and ensure a positive member experience. This full-time supervisory role focuses on staff training, member service excellence, and front desk operations.

You will back up the Club Manager, maintain adherence to company policies, assist marketing, inventory, and promotions, and help create a welcoming, clean, and friendly club environment with a strong emphasis on customer care.