Gym Operations & Member Experience Lead

ComForCare Home Care (Raleigh, NC); Mankato (MN); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Free Membership for self and onefamily

Employee discounts

Flexible schedule

Dollars for Scholars Program

Advancement Opportunities

Job summary

Planet Fitness - PF Baseline Fitness in Minnesota is seeking a Club Manager to oversee gym operations and ensure a positive member experience while driving a financially successful club.

You will recruit, train, schedule and supervise staff, handle front desk tasks, and maintain a welcoming, professional environment. The role emphasizes leadership, communication, and adherence to company policies to support growth and excellent service.

Qualifications

• Honesty and good work ethic.
• At least 1 year of equivalent managerial experience.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Ensure high-quality member service and a great customer experience.
• Perform front desk duties including greeting, tours, and addressing member questions.
• Provide support for team members and club members.
• Maintain a positive club image and promote a positive culture.
• Coach and counsel staff to meet company standards.
• Open/close the gym promptly and manage staffing during all hours.
• Onboard new hires in Paycom and complete related tasks.
• Ensure policies and procedures are followed and inventory is managed.

Skills

Managerial experience

Customer service

Communication

Leadership

Basic computer skills

Job description

Planet Fitness - PF Baseline Fitness in Minnesota is seeking a Club Manager to oversee gym operations and ensure a positive member experience while driving a financially successful club.

You will recruit, train, schedule and supervise staff, handle front desk tasks, and maintain a welcoming, professional environment. The role emphasizes leadership, communication, and adherence to company policies to support growth and excellent service.