Gym Operations Leader | Elevate Member Experience

EōS Fitness; Burbank (CA); On-site; USD 75,000 - 75,010; Full time

Benefits offered by this job

Free membership for you and one family member

Discounted Personal Training and merchandise

401(k) with company matching

Competitive pay plus vacation, holiday, and sick pay

Job summary

EōS Fitness is seeking an Operations Manager for its Burbank location. This role involves leading the Service team, ensuring exceptional member experiences, and collaborating with various departments for operational excellence.

The ideal candidate will have 2-3 years of operations management experience, strong communication skills, and a passion for the fitness industry. Benefits include free membership, competitive pay, and a supportive work environment.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Strong communication skills, both verbally and in writing.

Responsibilities

• Lead, coach, and train the Service team to create a fun atmosphere.
• Ensure high-quality customer service by addressing member concerns.
• Supervise the maintenance and cleanliness of the facility.

Skills

Operations management experience

Customer service experience

Communication skills

MS Office skills

Job description

EōS Fitness is seeking an Operations Manager for its Burbank location. This role involves leading the Service team, ensuring exceptional member experiences, and collaborating with various departments for operational excellence.

The ideal candidate will have 2-3 years of operations management experience, strong communication skills, and a passion for the fitness industry. Benefits include free membership, competitive pay, and a supportive work environment.