Gym Operations Leader — Member Experience

Dormont Manufacturing Co; La Mirada (CA); On-site; USD 75,000 - 75,010; Full time

Benefits offered by this job

Free membership for employee and a family member

Discounted Personal Training

401(k) + Company matching

Daily Pay offered

Group Health, dental, vision insurance

Job summary

EōS Fitness, located in La Mirada, is looking for an Operations Manager to oversee all gym operations and lead the Service team. The ideal candidate will have 2-3 years of operations management experience and a strong customer service background.

Your responsibilities will include coaching staff, ensuring compliance with health regulations, and creating an exceptional experience for members. Benefits include a competitive salary, free gym membership, and health benefits.

Qualifications

• 2-3 years of operations management experience required.
• Strong verbal and written communication skills essential.
• 3-4 years of customer service experience preferred.
• Interest in the fitness industry is a plus.
• Ability to lift more than 40 lbs routinely.

Responsibilities

• Oversee the Service team and daily operations of the gym.
• Lead, coach, and train the Service team to create an elevated member experience.
• Ensure compliance with health and safety regulations.
• Supervise facility maintenance and cleanliness.
• Monitor and order inventory for gym supplies.

Skills

Operations management experience

Communication skills

Customer service experience

Relationship building

Detail orientation

MS Office skills

Job description

EōS Fitness, located in La Mirada, is looking for an Operations Manager to oversee all gym operations and lead the Service team. The ideal candidate will have 2-3 years of operations management experience and a strong customer service background.

Your responsibilities will include coaching staff, ensuring compliance with health regulations, and creating an exceptional experience for members. Benefits include a competitive salary, free gym membership, and health benefits.