Gym Operations Manager - Elevate Member Experience

EōS Fitness; Riverside (CA); On-site; USD 75,000 - 76,000; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Daily Pay offered

Group Health, dental, vision benefits

401(k) + Company matching

Job summary

EōS Fitness is seeking an Operations Manager in Riverside, California, dedicated to enhancing member experiences and managing the service team. The ideal candidate will lead and coach staff, ensuring compliance with health and safety regulations, while fostering a fun and engaging atmosphere.

Responsibilities include hiring, training, and supervising staff, providing feedback on performance, and maintaining facility standards. A strong background in operations management and customer service is essential, with a passion for the fitness industry considered a plus.

Qualifications

• 2-3 years of operations management experience required.
• Strong verbal and written communication skills for interactions.
• 3-4 years of customer service experience preferred.
• Knowledge or interest in fitness industry is a plus.

Responsibilities

• Lead and train the Service team to enhance member experiences.
• Hiring and supervising staff members across various departments.
• Ensure compliance with health and safety regulations.
• Monitor facility maintenance and cleanliness.

Skills

Operations management experience

Communication skills

Customer service experience

Relationship building

Detail orientation

Job description

EōS Fitness is seeking an Operations Manager in Riverside, California, dedicated to enhancing member experiences and managing the service team. The ideal candidate will lead and coach staff, ensuring compliance with health and safety regulations, while fostering a fun and engaging atmosphere.

Responsibilities include hiring, training, and supervising staff, providing feedback on performance, and maintaining facility standards. A strong background in operations management and customer service is essential, with a passion for the fitness industry considered a plus.