Gym Operations Leader — Member Experience

Dormont Manufacturing Co; Rancho Cucamonga (CA); On-site; USD 75,000 - 75,010; Full time

Benefits offered by this job

Free membership for you and a family member

Discounted Personal Training

Daily Pay offered

401(k) + Company matching

Group Health, dental, vision benefits

Job summary

EōS Fitness is seeking an Operations Manager in Rancho Cucamonga, CA. This role involves overseeing the service team, ensuring operational excellence, and creating an exceptional member experience. Responsibilities include hiring, training, and providing constructive feedback to staff while addressing member inquiries.

Candidates should have operations management experience, strong communication skills, and be passionate about the fitness industry. The position offers a competitive salary with benefits and growth opportunities in a dynamic team environment.

Qualifications

• 2-3 years of operations management experience.
• 3-4 years of customer service experience.
• Strong communication skills, both verbally and in writing.

Responsibilities

• Lead, coach, and train the Service team.
• Ensure compliance with health and safety regulations.
• Monitor and order inventory.

Skills

Operations management

Communication

Customer service

Relationship building

Detail orientation

MS Office

Job description

EōS Fitness is seeking an Operations Manager in Rancho Cucamonga, CA. This role involves overseeing the service team, ensuring operational excellence, and creating an exceptional member experience. Responsibilities include hiring, training, and providing constructive feedback to staff while addressing member inquiries.

Candidates should have operations management experience, strong communication skills, and be passionate about the fitness industry. The position offers a competitive salary with benefits and growth opportunities in a dynamic team environment.