Gym Operations Lead & Member Experience Coach

Baseline Fitness; Brooklyn Park (MN); Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Membership for self and onefamily

Health, Dental and Vision Insurance

Advancement Opportunities

Dollars for Scholars Program

Employee Appreciation Program

Descripción de la vacante

Planet Fitness is seeking a Team Lead at our Brooklyn Park club to help oversee gym operations and ensure a positive member experience. You will train staff, support front desk duties, manage member queries, and help maintain a welcoming environment.

The role emphasizes customer service, leadership, and effective communication while supporting the Club Manager and maintaining brand standards.

Formación

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsabilidades

• Assist in training and developing staff.
• Assist in member service oversight to ensure great customer experience.
• Handle front desk tasks including answering phones and assisting with inquiries.
• Assist in member check-ins, sign-ups, cancellations, and updating member accounts.

Conocimientos

Customer service

Leadership

Communication

Front desk operations

Descripción del empleo

Planet Fitness is seeking a Team Lead at our Brooklyn Park club to help oversee gym operations and ensure a positive member experience. You will train staff, support front desk duties, manage member queries, and help maintain a welcoming environment.

The role emphasizes customer service, leadership, and effective communication while supporting the Club Manager and maintaining brand standards.