Gym Club Manager | Lead Front Desk & Team Growth

Planet Fitness - PF Baseline Fitness; Brooklyn Park (MN); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Vision insurance

Dental insurance

Employee discounts

Flexible schedule

Job summary

Planet Fitness - PF Baseline Fitness in Brooklyn Park, MN seeks a Club Manager to oversee gym operations, ensure a positive member experience, and drive the club’s financial success.

You will recruit, hire, train, schedule and supervise team members; supervise front desk duties and member services; open/close the club; implement promotions; and manage supplies and onboarding in Paycom.

Qualifications

• 1 year of equivalent managerial experience or more.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Honesty and good work ethic.
• Basic computer proficiency.

Responsibilities

• Recruit, hire, train, schedule and supervise team members.
• Oversee member services and ensure great customer experiences.
• Lead front desk duties: greetings, tours, and issue resolution.
• Support staff and club members.
• Maintain positive club image and ensure policies.
• Onboard new hires in Paycom and manage onboarding.
• Ensure club opens/closes and staff coverage.
• Track inventory and order supplies.

Skills

Managerial experience

Customer service

Communication

Leadership

Organization

Computer skills

Job description

Planet Fitness - PF Baseline Fitness in Brooklyn Park, MN seeks a Club Manager to oversee gym operations, ensure a positive member experience, and drive the club’s financial success.

You will recruit, hire, train, schedule and supervise team members; supervise front desk duties and member services; open/close the club; implement promotions; and manage supplies and onboarding in Paycom.