Gym Operations Lead — Free Membership Included

Planet Fitness - Baseline Fitness; Burnsville (MN); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one guest

Job summary

Planet Fitness - Baseline Fitness in Burnsville, MN is seeking a hands-on Club Operations Assistant to support gym management and front desk operations. You will train staff, ensure exceptional member service, and assist with tours, sign-ups, and account updates.

The role involves helping maintain club cleanliness, supporting marketing efforts, and backing up the Club Manager as needed. Strong communication and reliability are essential for success.

Qualifications

• Honesty and good work ethic.
• Strong customer service skills.
• Strong communication, organizational and leadership skills.
• Basic computer proficiency.

Responsibilities

• Assist in training and developing staff.
• Ensure great customer experience through member service oversight.
• Handle front desk tasks: answer calls, take information, assist members.
• Facilitate member check-ins, sign-ups, cancellations, and account updates.
• Give gym tours to potential members.
• Support Club Manager and back up as needed.
• Maintain cleanliness and club appearance.
• Assist with marketing promotions and promotions training.
• Order supplies, manage inventory, and track reports.

Skills

Customer service

Communication

Listening

Problem solving

Diplomacy

Leadership

Tools

Computer proficiency

Job description

Planet Fitness - Baseline Fitness in Burnsville, MN is seeking a hands-on Club Operations Assistant to support gym management and front desk operations. You will train staff, ensure exceptional member service, and assist with tours, sign-ups, and account updates.

The role involves helping maintain club cleanliness, supporting marketing efforts, and backing up the Club Manager as needed. Strong communication and reliability are essential for success.